Shipping policy

Thank you for shopping with us. We want your ordering experience to be simple and straightforward from checkout through delivery. Please review the information below regarding the processing and shipping of your order.

Order Processing

Orders are processed after payment has been successfully confirmed. Processing times may vary depending on product availability, order volume, weekends, holidays, and other circumstances.

Once your order has been prepared and shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping Rates

Available shipping methods and applicable shipping charges will be displayed during checkout based on your order and delivery location.

Please review your shipping information carefully before completing your purchase.

Delivery Estimates

Delivery times may vary depending on your location, selected shipping method, carrier operations, weather conditions, holidays, and other circumstances outside our control.

Any delivery timeframe provided during checkout is an estimate and should not be considered a guaranteed delivery date unless specifically stated otherwise.

Order Tracking

When tracking information is available, it will be included in your shipping confirmation email.

Please allow some time after receiving your tracking number for the carrier's system to update.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information during checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We will make reasonable efforts to update the information before shipment, but changes cannot be guaranteed once an order has entered processing or has been shipped.

Delayed or Missing Packages

Occasionally, shipments may experience delays after leaving our facility.

If your tracking information shows an unusual delay or your package has not arrived within the expected timeframe, please contact us so we can assist you in reviewing the shipment information.

We are not responsible for delays caused by shipping carriers, severe weather, incorrect addresses, customs procedures, or other circumstances outside our reasonable control.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect item, please contact us promptly after delivery.

Include your order number, a description of the issue, and clear photographs of the item and packaging where applicable. This information will help us review the situation and determine the appropriate next steps.

International Shipping

If international shipping is available for your destination, the available options and charges will be displayed at checkout.

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country. Where applicable, these charges are generally the customer's responsibility unless otherwise stated during checkout.

Questions About Shipping?

If you have questions regarding your order or shipment, please contact us through our Contact Us page and include your order number when applicable.